Experience

• Ensure seamless office operations by managing the scheduling and maintenance of company vehicles to support daily business activities.
• Act as an operational partner to the Operational Manager by providing proactive support and taking ownership of tasks beyond managerial scope to maintain workflow continuity.
• Provide critical IT and software support for the Engineering team, solving system-related issues that are beyond hardware and electrical scope.
• Monitor, update, and manage the validity of company SIM cards and internet subscriptions to guarantee uninterrupted operational connectivity.
• Troubleshoot system software problems in company outlets, identify root causes, and provide effective, timely solutions to minimize downtime.
• Perform accurate and efficient product data entry into the sales system to support real-time inventory and transaction management.
• Lead employee training for newly implemented systems, ensuring smooth onboarding, system understanding, and operational adaptability.
• Innovate and develop automated HR tools, including payroll calculators and custom Excel-based solutions, utilizing programming skills to simplify and improve operational workflows across departments.

• Planned, executed, and optimized digital advertising campaigns across Google Ads, Meta Ads, and Shopee Ads to support brand visibility, lead generation, and sales growth.
• Planned and executed multi-channel social media campaigns to increase brand visibility and support customer acquisition across digital platforms.
• Wrote compelling captions and content scripts aligned with each brand’s voice and messaging guidelines to strengthen brand identity and audience engagement.
• Managed and maintained a structured content calendar, ensuring consistent publishing across multiple platforms.
• Scheduled and monitored content distribution using social media management tools to maintain posting consistency and workflow efficiency such as Meta Business Suite, Youtube Studio and Tiktok Studio.
• Conducted content research and trend analysis to propose new ideas, improve performance, and keep content aligned with current digital trends.
• Collaborated closely with design, sales teams, and stakeholders to adapt content strategies based on campaign objectives.
• Monitored content performance through data-driven reporting and analytics to support strategic decision-making and campaign optimization.
• Supported audience engagement by assisting with comment and direct message interactions while maintaining consistent brand tone and communication style.

• Supported recruitment processes, including job posting, candidate screening, and interview coordination.
• Managed and organized employee data and company documents using Microsoft Office tools.
• Performed general administrative duties, showcasing attention to detail and time management.
• Gained valuable experience in professional communication and office coordination.

Skills

• Planned, executed, and optimized digital advertising campaigns across Google Ads, Meta Ads to support brand visibility, lead generation, and sales growth.
• Planned and executed multi-channel social media campaigns to increase brand visibility and support customer acquisition across digital platforms.
• Wrote compelling captions and content scripts aligned with each brand’s voice and messaging guidelines to strengthen brand identity and audience engagement.
• Managed and maintained a structured content calendar, ensuring consistent publishing across multiple platforms.
• Scheduled and monitored content distribution using social media management tools to maintain posting consistency and workflow efficiency such as Meta Business Suite, Youtube Studio and Tiktok Studio.
• Conducted content research and trend analysis to propose new ideas, improve performance, and keep content aligned with current digital trends.
• Monitored content performance through data-driven reporting and analytics to support strategic decision-making and campaign optimization.
• Supported audience engagement by assisting with comment and direct message interactions while maintaining consistent brand tone and communication style.

Skills

• Developed digital campaign strategies to increase product awareness and drive conversions.
• Created advertising concepts, including creative direction and ad copy for digital campaigns.
• Collaborated with internal teams to align and communicate the product value proposition within marketing campaigns.

Skills